Refund policy

RETURNS & REFUNDS

All sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed. Please review your order carefully before purchasing. If you have questions about a product, contact us at info@gspacebeauty.com before ordering and we'll be glad to help.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We photograph every order at the time of packing. If your item arrives damaged, defective, or you received the wrong item, contact us at info@gspacebeauty.com within 72 hours of delivery.

Your claim must include:

- Your order number
- A photo of the item
- A photo of the outer packaging and shipping label
- A brief description of the issue

Once we have reviewed your claim, we may ask you to return the item before a replacement is sent. Return shipping for approved claims is covered by us. Our standard remedy is a replacement of the same item. Where a replacement is unavailable, we will arrange a suitable alternative.

Claims submitted after 72 hours, or without the required photos, cannot be processed.

EXCHANGES

We do not offer exchanges. If you would like a different item, please place a new order.

ORDER CANCELLATIONS

Orders may be cancelled only before dispatch. Once shipped, an order cannot be cancelled.

Questions? Contact us at info@gspacebeauty.com